Barbara Lafferty: AMT Member
“First you gotta
care.” This is Barbara Lafferty’s mantra. She’s an AMT-certified Registered
Medical Assistant who brings more than 20 years of experience in healthcare to
her work at Valley View Hospital in Glenwood Springs, Colorado. A Valley View
veteran, Barbara has served in multiple departments and currently works on the
Women's Health team.
Barbara’s interest in the medical field started when a
15-year-old boy fell off a cliff and landed at her feet. As Barbara describes
it, “I responded. I did not react.” Barbara recalls asking all the right
questions and working to keep the boy conscious the entire time. The next day,
she visited him in the hospital and knew from that moment she wanted to help
people for a living.
At Valley View Hospital, Barbara treats her patients with
respect and understanding. Barbara works to earn every patient's trust. With so much human interaction happening via
mobile phone or computer screen, Barbara strives to make a difference by asking
face-to-face about someone’s day, someone’s family, and how they are feeling.
Barbara makes a point to recognize the little things that patients appreciate, and
she is always looking for ways to help.
“My patients are not numbers or names on a computer screen- they
are people,” says Barbara.
When delivering bad news, Barbara approaches the patient
with kindness and sensitivity to
help them feel comfortable. She reminds herself of what an old colleague once told
her: “If you make one person smile a day, you are doing your job.”
“People want to be listened to and feel valued,” says Barbara.
“I am extremely passionate about
what I do and feel grateful to have the opportunity to treat people in their
time of need.”
When Barbara is not working, she enjoys skiing with her son,
riding horses, and gardening. Barbara believes in the value of AMT and AMT
certification and one day would like to be on the Colorado State Society Board.